Privacy Policy

In line with our company ethos and EU General Data Protection Regulation (GDPR) James Cook Farm Machinery Ltd, www.jjcfm.co.uk are committed to respecting and protecting your privacy.

By visiting our website you are accepting and giving your consent to the practices described in this policy in relation to our website(s).

Why we collect Data

We collect data to…

  1. Keep in contact with new and prospective customers
  2. Share information with you about the products and services we offer
  3. To improve the efficiency of our website

We collect personal information including names, phone numbers, addresses and emails via our website through contact, enquiry and sign up forms. With your permission, these are added to our CRM which in this case is Sage. Sage are leaders in data protection and compliance.

Contact Forms

By completing the ‘Contact Us’ or ‘Enquiry’ forms on our website we will use the information you provide to reply and respond to your enquiry. With your consent, it may be passed to our partner company Solis Tractors UK Ltd network for the purpose of finding the products or services required in an area local to your home/business address. Your information will not be sold or disclosed to any third parties without your consent unless we are required to do so for legal reasons.

Website Cookies

We use cookies to improve the user experience on our website enabling websites to recognise your device and your location.

Cookies are small text files containing information. When you access our website we will ask for your permission for them to be downloaded to your personal computer, mobile or tablet device. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that Cookie. To learn more about the Cookies we use please view our Cookie Policy

Data Storage

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.

Data is stored securely using third party programs and software including, Sage and Mailchimp. We take reasonable precautions to keep the data safe including using firewalls and anti-virus software which are regularly maintained and updated.

Accessing & Removing Information

We aim to be transparent and are happy to discuss our policy and procedure with you. If you want to know exactly what personal information we may be storing and what we are using it for (if any/anything) about you can make a Data Subject Access Request (DSAR).

To make a request to us you will need to do this in writing addressed to JJCFM Ltd, Unit 15, Enterprise Park, Lincoln, LN5 9FP. A DSAR is a request for us to inform you of any personal information we may hold about you. We will respond to all data access requests without delay and aim to respond within one month of receipt of the request. We are required to use reasonable means to verify the identity of any individual making subject access requests.

We will not disclose personal data outside of the company without your consent unless we are legally required to.

Links to Other Websites

This Privacy Notice does not cover any adverts, content or links made by or diverting to other affiliate, partner or associated company website nor does it cover individual dealer websites that are within the Solis Tractors Ltd network. We strongly encourage you to read the privacy statements detailed on all websites you visit.

Applying for Work With Us

We are committed to maintaining the security of your personal information and to be compliant with the General Data Protection Regulation (GDPR). By applying for one of our vacancies, you are consenting to us collecting, storing and processing your personal information for the sole purpose of assessing your suitability for the role.

Unsuccessful candidates will have their data stored on our electronic systems for a period of 6 months following the application being received after which, any personally identifiable data will be deleted.

Changes to This Privacy Notice

We aim to keep our privacy notice up to date and in line with current Data Protection Laws.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

This privacy notice was last updated on 22.05.2018